Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Jewelry AI services.
At Jewelry AI, we understand that your jewelry images and personal information are valuable and sensitive. We are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains our practices regarding the collection, use, and protection of your information when you use our AI-powered jewelry photography services.
When you use our services, we may collect personal information such as your name, email address, phone number, and billing information. This information is collected when you create an account, place an order, or contact our support team.
We collect the jewelry images you upload to our platform for AI processing. These images are used solely for the purpose of creating your requested AI-generated content and are handled with the utmost care and security.
We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and other analytics data to improve our services.
Your personal information and uploaded images are used to provide our AI jewelry photography services, process your orders, and deliver the final content to you.
We use your contact information to communicate with you about your orders, provide customer support, send important updates about our services, and respond to your inquiries.
We analyze usage data to understand how our services are used, identify areas for improvement, and develop new features that better serve our customers.
With your explicit consent, we may use anonymized and aggregated data to improve our AI models. Individual jewelry images are never used for training without explicit permission.
All data transmission is encrypted using industry-standard SSL/TLS protocols. Your jewelry images and personal information are stored on secure servers with multiple layers of protection including firewalls, access controls, and regular security audits.
Access to your personal information and uploaded content is strictly limited to authorized personnel who need it to provide our services. All team members are bound by confidentiality agreements.
We retain your personal information and uploaded images only as long as necessary to provide our services and fulfill legal obligations. You can request deletion of your data at any time.
We may share limited information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering our services. These providers are contractually bound to protect your information.
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but only under the same privacy protections outlined in this policy.
We do not sell, rent, or trade your personal information or jewelry images to third parties for marketing purposes.
You have the right to access, update, or correct your personal information at any time. You can do this through your account settings or by contacting our support team.
You can request deletion of your personal information and uploaded content. We will process such requests promptly, subject to any legal obligations to retain certain information.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your communication preferences in your account.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.
If you have any questions about this Privacy Policy or our data practices, please contact our privacy team at privacy@jewelryai.app or through our website contact form.
For EU residents, you can contact our Data Protection Officer for any privacy-related concerns or to exercise your rights under GDPR.
We aim to respond to all privacy-related inquiries within 48 hours during business days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email or through a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have any questions about our Privacy Policy or data practices, we're here to help.